Privacy policy

1. Who we are

ANQA (“we”, “us”) operates this website. For the purposes of the GDPR, we act as the controller of personal data collected through this site, unless we state otherwise for a specific service.

Contact for privacy questions: anqaa.it@gmail.com.

2. What data we collect

Depending on how you use the site, we may process:

• Contact and enquiry data — such as name, email address, and the content of messages you send via our contact form or email.
• Newsletter data — email address and related subscription preferences if you sign up for communications.
• Technical and usage data — such as IP address, browser type, device type, and pages visited. Some of this is collected automatically when you browse.

3. Cookies and similar technologies

We use cookies and similar technologies where necessary to provide the site (for example security, load balancing, or remembering your cookie choices). These are treated as strictly necessary.

Where we use analytics or marketing technologies, we only activate them if you consent via our cookie banner. You can change your mind at any time using Cookie settings.

4. Why we use your data (purposes and legal bases)

• Responding to enquiries — to read and answer your messages (GDPR Art. 6(1)(b) pre-contract / legitimate interests, or (a) consent where applicable).
• Newsletters — to send emails you signed up for (Art. 6(1)(a) consent; you may withdraw consent at any time).
• Site operation and security — to run, secure, and improve the website (Art. 6(1)(f) legitimate interests, balanced against your rights).
• Analytics and marketing — only if you consent (Art. 6(1)(a)); you can refuse without affecting essential features.

5. How long we keep data

We retain personal data only as long as needed for the purposes above, including any legal, accounting, or reporting requirements. Enquiry data is typically kept for the time needed to handle your request and a reasonable follow-up period. Newsletter data is kept until you unsubscribe. Cookie-related records follow the retention periods described in our cookie tool and, where applicable, a maximum in line with local guidance (often up to 13 months for analytics cookies).

6. Recipients and transfers

We use trusted service providers (for example hosting, form delivery, or email) who process data on our instructions. If data is transferred outside the EEA, we use appropriate safeguards such as the EU Standard Contractual Clauses or adequacy decisions, as required by the GDPR.

7. Your rights

Under the GDPR you may have the right to access, rectify, erase, restrict processing, object, and data portability, and to withdraw consent where processing is consent-based. You may also lodge a complaint with a supervisory authority. In France, this is the CNIL (cnil.fr). A list of EU authorities is available from the European Data Protection Board.

To exercise your rights, contact us at anqaa.it@gmail.com.

8. Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. We encourage you to review this page periodically.